About LeJackpot All questions Answer here

Just 2 minutes

You'll need the following details to register with LeJackpot:

• Full name — exactly as it appears on your National ID card or passport
• Bangladeshi mobile number — in 01X XXXXXXXX format
• Email address — active and personal to you
• Date of Birth — must be at least 18 years of age
• Password — at least 8 characters, combining uppercase letters and numbers
• Select Currency — BDT (Bangladeshi Taka) is the most convenient option for most users

Next steps after registration:

1. Fill out the registration form and submit
2. Verify your number using the OTP code sent to your mobile
3. Log in to your account and complete your profile
4. Claim your welcome bonus on your first deposit

The entire process typically takes under 2 minutes. Registration is completely free.

Important Policies

As per lejackpot's policy One account per person only Only one account is permitted. Creating multiple accounts using the same name, mobile number, device, or payment method is strictly prohibited.

If multiple family members want to play separately, each person must have their own individual:

• Mobile Number
• Email address
• National ID
• Payment Account (bKash/Nagad)

...must register separately. The same device may be used, but all personal details must be different.

Opening multiple accounts in violation of our rules may result in permanent closure of all accounts and forfeiture of funds. We encourage interested family members to register properly using their own name and details.

Usually 5 minutes

Processing times by payment method:

• bKash / Nagad / Rocket: Funds are usually credited to your account within 1–5 minutes
• Bank Transfer (DBBL/Islami Bank): 15–30 minutes, up to 2 hours during peak banking hours
• Crypto (USDT/BTC): Usually 10–20 minutes after network confirmation

If you've been waiting more than 30 minutes, contact support with the following details:

1. Transaction ID or TrxID (available in your bKash/Nagad app)
2. Amount sent and time of transaction
3. Which number you sent from
4. Which lejackpot number/account you sent the funds to

The easiest method is to pay directly from the deposit page — your transaction is then linked automatically and easy to track. If you send to the wrong number or an incorrect amount, a refund is generally processed within 48 hours.

Sports Policy

The following rules apply to cancelled or abandoned matches at LeJackpot:

Cricket (ODI/T20/Test):

• If a match is cancelled before it starts, your full stake is refunded (void).
• If a match starts and the result is decided via the D/L method, that result stands as final.
• If a result is not possible due to insufficient overs, the bet is generally voided and your stake is returned.

Football:

• If a match does not complete 90 minutes (or the scheduled duration), bets may be voided — depending on the market type.
• Results count in most markets if at least 70+ minutes of play have been completed.

General rules: The full stake of any voided bet is returned to your account within 24 hours. In an accumulator bet, if one selection is voided, the remaining selections are settled as normal. See the Betting Rules for more details.

Approval typically within 24 hours

KYC (Know Your Customer) verification at lejackpot is an internationally recognised financial security process. Without completing it, large withdrawals or transactions above a certain limit will not be permitted.

Required documents:

• ID document (any one of the following): Clear photo of your National ID (NID), passport, or driving licence — both front and back
• Selfie: A clear photo of yourself holding your ID
• Proof of address (optional, but required for higher limits): Utility bill or bank statement (within the last 3 months)

Deposit Method:

1. Log in to your account
2. Go to Profile → Identity Verification (KYC)
3. Upload photo (JPG/PNG, max 5MB)
4. Submit and wait for review

Reviews are typically completed within 12–24 hours. During peak periods, it may take up to 48 hours. If rejected, you'll be notified by email with the reason.

Explained with an example

A Wagering Requirement is the condition that specifies how many times you must bet your bonus amount before you can withdraw it.

Example: Say you deposit ৳1,000 and receive a ৳1,000 bonus. With a 30x wagering requirement on the bonus:

• Bonus amount: ৳1,000
• Total wagering required: ৳1,000 × 30 = ৳30,000
• Once this ৳30,000 has been wagered, the bonus funds become withdrawable

A few important points:

• Not all games contribute equally to wagering — Sports Betting is generally 100%, slots 50–100%, and some table games 10–20%
• There is a set time limit to complete the wagering requirement (usually 7–30 days)
• The bonus will be forfeited if not completed within the time limit
• Your current wagering progress can be viewed under Profile → Bonus section

Each bonus comes with its own specific terms — always read the conditions carefully before claiming a bonus.

Step-by-step guide

If the app won't open or shows an update prompt, follow the steps below:

App won't open:

1. Go to Settings → Apps → LeJackpot on your phone, tap "Force Stop", then relaunch the app
2. Check your internet connection — make sure 4G/WiFi is active
3. Clear the app's cache and data (Settings → Apps → LeJackpot → Storage → Clear Cache)
4. Restart your phone and try again
5. If the issue persists, uninstall the app and reinstall it

If an update notice appears:

1. Visit the lejackpot website and download the latest APK (for Android)
2. IOS users: tap "Add to Home Screen" from Safari
3. Uninstall the old version and install the latest one

Alternative options: If the app has issues, open any mobile browser (Chrome/Safari) lejackpot.app Typing the address directly into your browser gives you access to all features — no app needed. If the issue persists, contact support with your phone model and Android/iOS version.